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  1. Verizon Aims to Help Firms Get Up Close and Personal With Customers

    Verizon Enterprise Solutions has released Visual Interactive Calling, an SDK and platform designed to enable banks, retailers, airlines, travel and hospitality companies, and other firms to...
  2. Softbank Vision Fund Attracts $93B From Gulf States, Apple, Others

    The Softbank Vision Fund has closed its first major funding round raising more than $93 billion in capital from the Gulf states, as well as tech stalwarts Apple, Qualcomm and others. Softbank, which...
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    Walmart Delivers E-Commerce Stunner

    Walmart on Thursday reported soaring e-commerce growth during its fiscal first quarter, along with strong organic sales figures -- results that suggest rival Amazon may have a fight on its hands....
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    SugarCRM Trots Out Sugar 7.9 With Quotes

    SugarCRM on Wednesday announced the general availability of Sugar 7.9 with a new quote-generation and management feature that helps users turn opportunities into closed deals. The upgrade provides...
  5. Intertwining Artificial Intelligence With Blockchain

    Except for those folks living under rocks, everyone knows about or at least has heard of bitcoin. However, not everyone understands the technology of bitcoin, which extends well beyond Internet-based...
  6. Massive Ransomware Attack Reaps Meager Profits

    The WannaCry ransom attack that quickly circled the globe last week is not yet fully contained. So far, it has impacted more than 300,000 computers in 150 countries. However, one of the remarkable...
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    E-Commerce Gets the Einstein Treatment

    E-commerce brings together several themes that relate to our current fascination with artificial intelligence, machine learning, bots, mobile technology and the like. It's actually more than that,...
  8. Federal First Responder Project Presents Juicy Telecom Opportunity

    Competition in telecom price and service packages has been getting a lot of attention lately. However, network providers also have been pursuing other opportunities that consumers might miss if...
  9. 3 Ways Your Sales Organization Should Prepare for AI

    AI is a trend, and it's always nice to be trendy, but as great as CPQ is, it's still only one source of data. Without sufficient data, AI is extremely limited. It's like allowing your toddler to...
  10. Microsoft Bashes NSA Following Massive Ransomware Attacks

    Microsoft this weekend unleashed its wrath on the National Security Agency, alleging it was responsible for the ransomware attack that began last week and has spread to thousands of corporate,...
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    Charter's Wireless Play

    Charter Spectrum has announced it will resell Comcast's Xfinity Mobile wireless service to customers inside its region. The good news is that this deal lets Charter get quick access to wireless...
  12. British Hospitals, FedEx Among Thousands Hit by Ransomware

    Authorities are investigating a massive ransomware attack that reportedly hit more than 45,000 computers in 74 countries worldwide, including the UK's NHS England national health service,...
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    Veeva Offers Cross-Stack Customer Insights

    Veeva Systems earlier this week announced Veeva CRM MyInsights, a new cloud-based data visualization capability producing tailored insights within Veeva CRM. MyInsights lets users of tablets or other...
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    Consumer WiFi Use: No Letup in Sight

    Consumers use lots of data on their mobile devices. While half of consumers use less than 7 GB per month, data consumption is heavily skewed toward the upper end, recent Parks Associates research...
  15. John Oliver's Viewers Flood FCC Site With Net Neutrality Concerns

    Comedian John Oliver, incensed over proposed changes to unravel Net neutrality protections for consumers, unleashed a torrent of criticism against the FCC and urged viewers to register their protest...
  16. Nutshell CTO Andy Fowler: Good CRM Tools Stay Out of the Way

    "CRM was originally created for the managers and bosses to report on the pipeline, and it was sold as a value proposition to the manager," noted Nutshell CTO Andy Fowler. "What's changing now is that...
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    Surviving the Security 'Skills Desert'

    If you've ever spent time in a desert, it may seem inconceivable to you that creatures actually can live there. The fact that animals not only survive, but also thrive in those conditions seems...
  18. Qualcomm May Seek iPhone Ban to Retaliate Against Apple

    Qualcomm plans to ask the ITC to block imports of iPhones, according to a report. The move apparently was spurred by Apple's recent decision to stop making royalty payments owed under a licensing...
  19. Reinventing Online Marketplaces in the Cloud

    In the cloud, showcasing the partner ecosystem in an online marketplace has become an imperative. Salesforce has been in the vanguard of this trend. Since its inception in 2005, the AppExchange has...
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    Ecosystem Two-Dot-Oh

    Salesforce this week announced significant enhancements to its AppExchange Partner Program, including a $100 million Salesforce Platform Fund to encourage developers of AI-driven solutions....
  21. Salesforce Rejiggers Enterprise Apps Partner Plan

    Salesforce on Tuesday launched the AppExchange Partner Program, or APP, for developers, independent software vendors and startups, as a replacement for its current ISV Partner Program. The APP will...
  22. Microsoft Aims to School Google With Education Onslaught

    Microsoft on Tuesday launched a major effort to bulldoze its way into the educational computing space carved out by Google, with the introduction of a streamlined operating system called "Windows 10...
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    AI Is Still in Its Formative Years

    The convergence of algorithmic advances in multilayer neural networks, the evolution of PC graphics processing units as massively parallel processing accelerators, and the availability of massive...
  24. Congress Probes United Airlines' Customer Mishandling

    United Airlines CEO Oscar Munoz on Tuesday apologized to the United States Congress for his company causing a passenger to be dragged off a UA flight last month. United failed its customers and...
  25. New Deals Turn Twitter's Content Stream Into a River

    Twitter has announced a partnership with Bloomberg to launch a 24-hour streaming news service -- one of a dozen new content deals Twitter has entered to drive user engagement. CEO Jack Dorsey and a...
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