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  1. FTC Confirms Probe Into Equifax Data Breach

    In a rare move, the U.S. Federal Trade Commission on Thursday confirmed that it has opened an investigation into the data breach at Equifax that compromised the sensitive personal information of 143...
  2. New Checklist Guides B2B Marketing Automation Platform Purchases

    Four Quadrant this week released its Marketing Automation Buyer's Checklist for companies seeking to purchase a B2B marketing automation platform, or MAP. The checklist has eight major categories for...
  3. Thread: The Vision Thing

    by jss
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    The Vision Thing

    Salesforce earlier this year introduced its Einstein Vision capability, an idea with a lot of promise but not a great deal of precedent. Who had applications that could see, and how would this be...
  4. IT Convergence Trend Alters Approach to Federal Market

    Federal agencies have begun using an emerging information technology tool to manage the huge amount of data the United States government generates and stores. Federal IT managers recently have...
  5. Linux Gains Ascendance in Cloud Infrastructures: Report

    Linux is now the dominant operating system on Amazon's AWS cloud service and is growing rapidly on Microsoft's Azure platform this year, according to a report on public cloud adoption trends Sumo...
  6. AI Tool Captures and Updates Contacts Automatically

    Nimble has partnered with CircleBack, which offers an AI-powered contact capture and cleaning tool that updates contacts and scans business cards automatically. The CircleBack tool captures email...
  7. The Internet of Things Is a Boon for B2B: Report

    Businesses have been focusing on the Internet of Things as an enabler of growth and increased operational efficiency, as well as the means to provide a better experience to customers and partners,...
  8. Thread: Oracle's Numbers

    by jss
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    Oracle's Numbers

    Oracle will announce its Q1 revenue and profit numbers after market close on Wednesday. There's more than a little excitement about what might be revealed, specifically if the company can continue...
  9. Apruve Allies with Matrix to Reduce B2B Credit Risk

    Apruve last week announced a strategic alliance with Matrix Payment Systems to create a turnkey solution to mitigate the risk of advancing a revolving line of credit to business customers. Under the...
  10. Biggest Obstacle to Business Success: Multicloud Management

    The rise of Microsoft Azure as a major competitor to AWS has become a mixed blessing for IT managers. Many were pleased to see Microsoft finally become a cloud-first company and build Azure into a...
  11. Why We Should Care More About Who's Watching

    George Orwell wrote Nineteen Eighty-Four in 1949. When the year 1984 rolled around, Rockwell's haunting song, Somebody's Watching Me, featuring Michael and Jermaine Jackson in the background, made...
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    Taking Business Communication in Stride

    Atlassian has announced the development of Stride, a new Slack-like workplace tool designed to streamline the communication process for business users. Stride enables teams to take action via both a...
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    6 Reasons You Need CPQ

    Many businesses still don't use configure, price, quote software in their routine sales processes. Maybe they don't need it, but for businesses that still cling to spreadsheet-based approaches to...
  14. Vivaldi CEO Claims Google Retaliated for Privacy Criticism

    Vivaldi CEO Jon von Tetzchner, the brains behind both the new Vivaldi browser and the early Opera browser, has accused Google of retaliating against his company after he questioned its customer...
  15. 5 Ways to Give E-Commerce Shopping That Personal Touch

    Shopping online can feel a bit impersonal. It's all about looking at screens and filling virtual carts, and not so much about having a rich experience. Many consumers long for just that kind of...
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    Enterprise SaaS Market Skyrockets: Report

    The enterprise SaaS market grew 31 percent year over year, totaling almost $15 billion in revenue in Q2 2017, according to Synergy Research. Collaboration was the highest growth segment. Microsoft is...
  17. Consumers' Embrace of Mobile Apps Is Limited to a Choice Few

    Mobile app use has become a powerful habit among U.S. consumers, based on new research findings. An increasing number of users have been spending their time consuming video, music and social media on...
  18. How Brick-and-Mortar Retailers Can Stand Up to E-Commerce

    Brick-and-mortar retailers have been finding it difficult to offer pricing that's competitive with e-commerce sites, which have the advantage of massive scope and scale, according to a report Frost &...
  19. Apple, Accenture Team on iOS Enterprise Apps

    Apple and Accenture on Tuesday announced a new partnership to develop iOS tools and services to help enterprises connect with their customers through iPads and iPhones. Accenture will create a...
  20. Cyberthieves Train Their Sights on US Mobile Phone Customers

    A relatively new form of cybercrime recently has been plaguing American consumers. Thieves have been hijacking mobile phone account numbers and then transferring services to a different device....
  21. Thread: Ten Billion

    by jss
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    Ten Billion

    Salesforce announced the partial attainment of one of its long-range goals in its Q2 earnings announcement last week: It eclipsed its goal of a $10 billion run rate. This will be followed by similar...
  22. Rise in Mobile Commerce Fuels Demand for Omnichannel Service

    Omnichannel support and communications are becoming essential for brands, as consumers' increasing use of mobile devices to make purchases and access content fuels their demand to be able to connect...
  23. Amazon Takes 1st Steps Toward Whole Foods Pricing Makeover

    Amazon kicked off the completion of its acquisition of Whole Foods Market with steep price cuts on some products. Among those now available at lower prices are Whole Trade bananas, organic avocados,...
  24. Robots May Become Go-To Customer Service Reps

    The customer service robot market will be worth $88 million by 2022, according to Tractica. Annual shipments are expected to increase from 2,730 units in 2016 to nearly 4,800 in 2022. The robots will...
  25. Consumer Healthcare: Growing Importance of Patient Education and Communications Solut

    As the healthcare industry shifts to value-based care models, patient education and communication solutions increasingly have become an investment priority for care providers and payers. Consumers...
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